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What Information Do We Collect?
In registering for our Service you provide us with a username, password, email address and complete the registration questionnaire. We collect and post all your responses to the questionnaire, including the postcode/zip code you provide and any photos or images you post.
Your name, postal address, telephone number and email address are confidential and will not be posted in your profile. Your profile is available to other members to view. Your viewable profile does not include any identifying information about you except than the photographs you provide to us for the express purpose of posting on the viewable pages of the Website and your username that you chose upon registering.
Please note your personal identifiable information will be stored and processed on our computers in Australia. The laws regarding handling of personal data in Australia may differ from the laws of other countries but, as we explain below, we will hold and transmit your information in a safe, confidential and secure environment.
We use data collection devices such as “cookies” on certain pages of our website. “Cookies” are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information that is targeted to your interests. We use this information to determine our member’s demographics, interests, and behaviour and to better understand and serve you and our community. This information may include the URL of the website you next go to (whether this URL is on our site or not), what browser you are using, and your Internet Protocol (IP) address. Most cookies are “session cookies”, meaning that they are automatically deleted from your hard drive at the end of your session. You are always free to decline our cookies if your browser permits.
Each time you access the service we collect and store your Internet Protocol (IP) address. Occasionally, the Administrator of the community of which you are a member may send a survey to the community members; if you answer the survey, we collect your survey responses. However, your personal details are always kept confidential.
How Do We Use the Information We Collect?
We use the username and password you provide at registration only to provide and maintain the Service and your access to the Service. Your email address is used to verify your account and to communicate with you regarding the Service and your use of the Service.
We use the information in the files we maintain about you, and the other information we obtain from your current and past activities on the Website to resolve disputes, troubleshoot problems and enforce our Terms and Conditions. At times, we may review the data of multiple members to identify problems or resolve disputes.
You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyse Website usage, improve our content and product offerings, and customize our Websites' content, layout and services. These uses improve our Website and may better tailor them to meet your needs.
In addition, we may be required by law enforcement or judicial authorities to provide information on individual users to the appropriate government authorities, and we may reveal information on individual users in order to protect such users' personal safety or the personal safety of others.
Limits for Collecting, Using, Disclosing and Retaining Personal Information
Unless required or permitted by law, we do not collect, use or disclose your personal information, except with your consent.
In all cases, we limit the amount and type of information collected to that which is necessary to meet the purposes described above. Subject to the provisions of this policy, we undertake to keep all personal information strictly confidential. We will only retain personal information for the duration of its intended use or as otherwise required by law. Thereafter, all personal information that does not have a specific purpose or that no longer fulfils its intended purpose will be destroyed in a secure fashion.
As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be used or disclosed.
Under some circumstances we may require additional information, including but not limited to your credit card billing information. We use this financial information, including your name, address and other information to bill you for use of our Services and products. By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the Website, you consent to our providing your financial information to our service providers and to such third parties as we determine necessary to support your activities or transactions, as well as to your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support your transaction or activity. By purchasing, or registering for, or making reservations for products or services of third parties offered on the Website, or by participating in programs offered on the Website that are administered by third parties and that require you to submit financial information in order to use them, you also consent to our providing your financial information to those third parties. Any of these various third parties may be authorised to use your financial information in accordance with our contractual agreements with such third parties and in accordance with their own privacy policies, of which we have no control, and you agree that we are not responsible or liable for any other actions or omissions. Additionally you agree that we may use and disclose all information submitted to such third parties in the same manner in which we are entitled to use and disclose any other information about you that they submit to us.
We aggregate (gather up data across multiple members' accounts) personally identifiable information and disclose such information in a anonomised, non-personal manner to advertisers and other third parties for marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number and bank account number, are never disclosed to marketing advertisers. We may use third party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness.
We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorise us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with any investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
Your Use of other Members Information
Control of Your Password
You are responsible for all actions taken with your login information and password, including fees. Therefore we do not recommend that you do not disclose your password or login information to any third party. If you choose to share this information with any third party, you are responsible for all actions taken with your login information and password. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if you password has been compromised in any way, you should immediately change your password.
Safeguarding Personal Information
We respect the individuals privacy and will protect that privacy as vigorously as possible. We store personal information in electronic and physical files that are secure and to which access is restricted.
Accuracy or Personal Information
You will be able to change, alter or delete your personal information at any time.
We make every effort to keep all personal information we holds, including contact information and billing information, accurate, complete and current. We will update any changes to personal information when received from you in writing including by email. If we hold personal information about an individual which can be established by the individual to be inaccurate, we will take reasonable steps to correct it.
Access to Personal Information
You have the ability to access all your personal information on the Website and Service at any time. If you have any questions regarding the personal information held by us, you should in writing, contact our Privacy Officer at firstname.lastname@example.org We will keep records of enquiries and/or objections and will document their resolution. We will conduct all investigations in a timely, fair and impartial manner.